AccessE11 revolutionizes citizen issue management and service delivery for smaller municipalities. With AccessE11, whenever a staff member receives an issue, in less than 30 seconds they can create a case for the citizen with the job’s description, location and priority level, and then assign it to one or more staff members to resolve. AccessE11 does the rest: Automatically emails notifications to the citizen and staff Gives a dashboard view to track the job’s progress Provides administrators with robust but simple reporting Citizen Services: Issue workflow, capture and notification Municipal Manager Job Management: Job assignment, tracking and reporting For the CAO, Administrative Services: : Informed decision making, auditing and compliance reporting Who We Are AccessE11 is a division of Netfore Systems Inc. Over the last 10 years, NetFore has developed world class software solutions for political parties, not-for-profit organizations, private sector companies, and government agencies. We were inspired to create AccessE11 – a fully hosted software solution – to help meet the needs of our local communities. Our Mission AccessE11 is focused on building a powerful and affordable software solution for smaller municipalities, providing access to current technology that simplifies information exchange, improves productivity, reduces service delivery times, and ultimately results in better community service. Our Vision To ensure that smaller municipalities can afford to adopt innovative technologies that serve their citizens while lessening administrative burdens.