Pier Labs is a federally incorporated non-profit organization. Our purpose is to work with government, community organizations, post-secondary institutions, charities, foundations, and private sector organizations to conduct research and innovation on complex societal issues impacting the wellbeing of Canadians. From poverty and healthcare, to education and public safety, our approach is to use all forms of evidence to develop policy and program improvements that we then rigorously test through experimentation. What we do • Social science and economic research – We use evidence-based policy approaches such as translating existing research, developing field experiments and randomized control trials, and using other quasi-experimental and evaluation techniques. • Behavioural science – We have expertise in behavioural science (also known as behavioural economics or behavioural insights), and use the knowledge of human decision-making and common behavioural biases to design “nudge” projects to improve policies, programs, and services. • Human-centred design – We work with citizens, stakeholders, and government using a formalized design thinking process to develop innovative solutions that can be tested, iterated and scaled. Everything we do relies on the scientific method. Research leading to the establishment of innovative solutions that can be tested and evaluated to determine what works.