At Jellyfish, we are a team of makers, designers and system changers who help businesses succeed through experience design. What are you doing to deliver exceptional customer experience? What does quality Customer Experience look like to your business? What steps are you taking to deliver exceptional Customer Experience? How will you pursue better experiences that lead to increased customer loyalty and sustainable business value? Everything a business does should be based on the following assumptions: * An engaged customer is worth more than a loyal customer. * Engagement comes from meeting expectations, which means providing value. * It’s more expensive to acquire a new customer than to keep an existing one, so you need to grow value for existing customers. Want to find ways to uncover opportunities in your business? Reach out! We believe: * creative organizations are more adaptable * innovation takes many forms * less is more * business success requires adaptability * simple is smart * better is always possible (unless you're pizza) * doing good work with good people, for good people, can change the world.