Customer ratings and reviews, Customer care terminals, Customer satisfaction surveys, Mobile satisfaction measures Civiliz develops solutions enabling businesses and services to listen to customers and employees with the aim of improving their quality, their customer relation, and their web to store strategy. Customer reviews are collected through in-store touch-screen terminals and mobile tools. They are authentified and moderated via Civiliz Pro platform, which also enables businesses to analyze feedback and to publish reviews and answers on Internet and social media. Customer reviews are the best advertising tool for brands.