The latest research shows that 79% of Australians use social media, but just under half (47%) of small and medium businesses have a social media presence. To quote Eric Qualman, “We don’t have a choice on whether we do social media, the question is how well we do it”. As a speaker, mentor and trainer, Mel works with associations, NFPs, small and medium businesses to help them improve their communication and social media, so they can better attract, retain and engage with their audience. Ways she helps business includes: • Developing tailored and practical communication and social media plans that help attract, retain and engage customers • Individual and group mentoring to up-skill your team • Training to improve communication and social media skills • Conference speaker An accomplished speaker, Mel has presented at many association conferences, workshops and events on the topics of communication and social media. Her presentations are packed full of relevant examples and practical advice that participants can start actioning immediately. She also trains, mentors and up-skills CEOs, leaders and staff to improve their communication and social media skills. "Mel has an outstanding level of contemporary knowledge about social media and how it can integrate with traditional marketing. The information she shared on a range of platforms was easily communicated to all our departments and this translated into a seamless integration of social media into C&K. Mel listened to our issues and worked with us to provide a solution tailored to our needs." - Kim Douglas, General Manager, Marketing and Communications, The Creche & Kindergarten Association Ltd To find out more about how Mel can help you with your communication and social media, contact her at: email: mel@melkettle.com ph: 0404 600 889