Consumer consumption behaviours are becoming more forward-looking and are evolving at an increasing rate: Plant-based foods have a more prominent role in diets; luxury as we know it is being challenged with new definitions of exclusivity; corporate social responsibility is no longer just a nice-to-have; lines have been blurred between the creators and the consumers of all things media; and more holistic approaches are expected from insurance coverage. These changes (among others) can translate into some rather ambiguous consumer behaviours. In practice, aspirations don’t necessarily coincide and may even result in contradictory actions. One’s reality may not be the same from one day to the next, and companies, brands and institutions need to be able to decode this ever-changing environment in order to know how to position themselves. We thrive in this uncertainty; it turns every project into a new adventure and opens up a world of opportunities for our clients. Marketing within these transitions is at the heart of what we do. By combining qualitative research techniques and strategic planning, we offer an approach designed to help re-discover and build your brand. Whilst we can’t tell you exactly what the future will hold, we can ensure that you are well-equipped and well-informed, come what may. From research… to development From consumer knowledge… to customer experience Brand strategy and corporate identity