We at NOC & SOC Initiatives are an Operations Advisor and Designer for companies making decisions on what direction to take for their customers. They are business verticals where they provide monitoring and fix actions for services they become responsible under contract. Our Portfolio include; Monitoring Platforms; SolarWinds, Traverse to interface with Ticketing Systems; ServiceNow, Remedy, and many others. Turn Key Services designated as Modules which range from SOP, Processes, Network Operations, Security Operations, Call Center, and Help Desk to Engineering, Support and Troubleshooting. We assess business end goals to offer the best approach on delivering the service. Depending on coverage requirements, I help them determine if ‘onsite’ or ‘out sourcing’ is best. This can be in part or the entire scope of an operations center to include its physical build out. NOC & SOC Initiatives is also a SolarWinds reseller and provides a customized platform of SolarWinds Familiarization Training. We will work with your schedule remotely or on your site utilizing your environment ~ one which you are using already or soon will.