In today's digital-first economy, the firms that can discover and respond to client needs quickly have a competitive advantage. Relationships, reputations and revenues depend on a deeper understanding what people are experiencing now and needing next. Despite the growing data volumes, firms lack timely and actionable client intelligence. Instead business decisions are based on annual surveys, a handful of client interviews and individual assumptions. To fill this crucial insight gap, MyCustomerLens have developed the always-on client listening platform for professional and financial services firms. Our mission is to enable all firms to: * Always be listening Formal and informal feedback is aggregated across all stages of the client journey * Automate data analysis AI analyses and benchmarks text data so you can listen to more clients and do more with that data * Close the loop Dynamic dashboards inspire action by getting the right insights to the right people at the right time With MyCustomerLens you can strengthen relationships, reputations and revenues by discovering and responding to client needs faster.