RIBEIROESCALA is a company related to the civil construction and public works sector, and its main objective is to ensure the quality of its services, proposing to: · Satisfying and retaining its clients, ensuring compliance with their requirements and anticipating their expectations; · Ensure compliance with legal requirements; · Ensure continuous and adequate training for its employees; · Maintain an ethical and responsible behavior in relations with its customers, suppliers and employees. In addition it has as: · Vision: To be recognized as a partner of excellence in the activity of civil construction and public works. · Mission: Achieve the maximum satisfaction of its customers, suppliers and employees, through the construction of civil works and public works. · Values: Defend ethical and fair conduct in the development of the organization. In order to ensure the effectiveness of the implementation of the QMS, RIBEIROESCALA, will guide organizational strategies through the periodic review of its Management System, in order to provide Continuous Improvement.