Luigi Norsa & Associati S.r.l. are a management consultancy specialising in issue management and the prevention and management of crises. Thanks to experience gained during twenty years of counselling major companies and public organizations facing critical situations, Luigi Norsa & Associati have developed strategic management models and products capable of providing management teams with effective support in issue and crisis management. Luigi Norsa & Associati offers a variety of management consulting services in three main areas: - Issue Management - Crisis Management - Communication Training Thanks to continuous research and referencing of professional know-how, and practical experience in a wide range of business sectors and very complex situations, Luigi Norsa & Associati can guarantee highly specialised services aimed at satisfying the client's specific needs. It developped IT solutions to support Crisis management team activity and solutions to manage crisis situations online and on social media and social networks on he web.