New Norms are forward-thinking experts for emotional premium and luxury brand experiences. We work with open-minded clients to future-proof brand and retail concepts in premium as well as luxury markets. New Norms reimagines and elevates the intersection of brands and humans in one seamless physical and digital space. We help to future-proof and differentiate brand experiences, so that they cannot be outdone by predictive algorithms or invasive data practices. We are very experienced experts for luxury and premium markets. - Brand Strategy Excellent track-record in developing and growing robust brands with real, digital-first customer connection. - Retail Concepts Very extensive experience of creating outstanding physical spaces/stores delivering emotional consumer moments with seamlessly integrated digital services. - Customer Experience & Customer Journey In-depth experience in developing consumer connection enabled by data-driven marketing transformation.