In Brazil, healthcare services demand largely exceeds supply. In Diabetes, less than 5000 endocrinologists are available to 13 million patients. Longevity increases Diabetes, Hypertension and Alzheimer incidence. Healthcare costs skyrocket, as do the price paid on quality of life. Peer support and access to experts significantly impact treatment adherence and quality of care. Translating to lower healthcare costs, and a better life for families and patients alike. Our initiative welcomes, supports and empowers patients, family and professional caregivers. As a result of 10 years of research, we developed an innovative communication methodology wholly thru WhatsApp®. Over instant messaging, we support our members in both individual and everyday situations, and provide access to experts and their knowledge. Our sponsors received anonymized data and benefit from the unique insights provided by a focus group with thousands of participants.