Asista is a "Smart Service Automation Platform" that enables organizations to achieve higher customer lifetime value and greater employee productivity. The software effectively optimizes the functioning of the team/s working on addressing the IT and non-IT service requirements of your internal (employees) and external customers 01 Ticketing & Automation Simplify your business processes with Asista – Intelligent Customer Support Ticketing Software. Along with traditional customer-support software functionalities, Asista comes packed with... Social Channel Integration Process Automation Asset-Based Support Real-Time SLA Notifications 02 Field Service Management Manage on-site services effectively with our Field Service Management Module and App. Your field agents can now easily collaborate with your help desk agents to... Spot Problems Troubleshoot Issues Make the Right Decisions Deliver Unparalleled Service Always Meeting Your SLAs