NTT SmartConnect offers the urban network data centers with a variety of IX and xSP access points, make up the heart of Internet connection services in the Kansai region in Japan. The centers are connected by a network of optical fiber cables (Dojima Connect), providing connectivity to external services with the same degree of ease as on-premises connections, through service tunnels that secure a high level of reliability for data communication. Networks driven by high-quality, low-cost peering NTT SmartConnect’s optical cabling service (Dojima Connect) has earned a strong reputation among some of the world’s leading Internet service providers—particularly where diverse interconnectivity is in high demand. This is not only because of our high-quality, low-cost services, but also because of the maintenance and operation options we offer. Extensive range of flexible options for installation support and maintenance, with multilingual support Remote Hands, NTT SmartConnect’s installation support and maintenance service provides basic support such as checking the status of LED lamps on customer equipment and turning equipment on and off, as well as a flexible range of additional options to meet the needs of the customer. Support services are available, in both Japanese and English, 24 hours a day, 365 days a year, and we provide full support with the installation of customer facilities, routine maintenance work, and unexpected equipment failures in situations where it is difficult to visit the center due to COVID-19.