══ DEVELOPING LEADERS IN BUSINESS AND IN LIFE ══ Mark Sanborn CSP, CPAE is President of Sanborn & Associates, Inc. - an idea studio dedicated to developing leaders in business and in life. The mission of Sanborn & Associates is to transform knowledge into application to create a generation of leaders who make a positive difference, regardless of title. Mark is an international bestselling author, inspirational leadership keynote speaker, and noted authority on team building, customer service and change. More information about Mark Sanborn and Sanborn & Associates can be found on the company website: https://marksanborn.com/