We work with organisations to reduce costs and risk, or increase revenues by improving business processes and managing the projects required to deliver the change. Specifically, we provide the following services: •Process Improvement – to increase : ◦Profitability by improving throughput and liberating capacity ◦Customer satisfaction by reducing response times and errors •Project Leadership - of significant change including: ◦Programme and Project Management ◦Programme Office set up and management ◦ Supporting businesses implement and ‘train in’ new processes and systems •Mentoring of teams and individuals working in these areas through: ◦Small group or individual mentoring ◦Bespoke workshops with larger groups We pride ourselves on bringing a human flavour to what can sometimes be a dry subject. This is delivered through energy and enthusiasm for the subject and ensuring your people are left with additional skills that can be used on other projects in the future.