AMA Technologies adheres to the Best Practices of IT's Microsoft Operations Framework. So at every stage of your IT life cycle you can count on us to provide you the best service without compromise. this includes: Designing, planning, installing, migrating, upgrading and implementing MS Windows environments (2003, 2008 and 2012) including MS Exchange (2003, 2007 and 2010), Small Business Server (2003, 2008 and 2011), GPO’s, Active Directory, Hyper-V Virtualization. Service Management Functions Within The Phases Each phase of the " IT " service lifecycle contains service management functions (SMFs) that define the processes, people, and activities required to align IT services to the requirements of the business. Each SMF has its own guide that explains the flow of the SMF and details the processes and activities within it less Designing, planning, installing, migrating, upgrading and implementing MS Windows environments (2003, 2008 and 2012) including MS Exchange (2003, 2007 and 2010), SBS (2003 and 2008), GPO’s, Active Directory, Remote Desktop Services, Server Consolidation Hyper-V, Disaster recovery design and planning. IT Infrastructure Specialist, Server Infrastructure design and planning. IT Outsourcing.