Shara Montana is the Principal of Montana Consulting. Her experience includes over 20 years of manufacturing/industrial engineering and business consulting with large and small companies. Shara has been consulting for over 16 years. She has assisted hundreds of companies and organizations representing a diverse range of industries. Her focus has been implementation of quality management systems (aerospace, automotive, telecommunications, service, and other industries). She has taught workshops at the International Conference on ISO 9000, Leadership Councils, and American Society for Quality (ASQ) meetings. Shara is a degreed Industrial Engineer with an MBA. She also holds certifications from the RABQSA as Quality Management Systems Lead Auditor and from ASQ as a Certified Quality Engineer. She is also a Senior Member of ASQ. Since your organization is unique, Montana Consulting provides customized assistance to meet your needs. Montana Consulting provides assistance in management system development [i.e., AS9100, ISO 9000, ISO/TS 16949, QS-9000, and TL 9000] and provides training in quality and management tools [i.e., Process Measurement & Analysis (SPC), Problem Solving & Root Cause Analysis, Team Building, FMEA, Gage R&R, Mistake-Proofing, Internal Quality Auditing and Process Auditing, Business Process Mapping, Quality Management Principles]. Montana Consulting believes in 100% customer satisfaction and has a proven track record in assisting clients to achieve their goals of process improvement, quality management system compliance or registration, increased sales or market share, and cost reductions.