Restaurant HR Solutions LLC was founded in July 2012 by Robert Larsen, a Certified Professional in Human Resources. Rob has over 25 years’ experience in both Restaurant Operations and Human Resources in the hospitality industry. Restaurant HR Solutions goal is to provide practical solutions for the most important asset in your organization, your people. We can an provide your Business with talent acquisition and proven team development plans. Our Goal is identifying key players to move your business forward. We conduct confidential searches and pre employment screening based on the skill set and criteria to fill your need. We also offer a wide variety of Human Resources Strategic advice and development tools for the hospitality industry. We do all that and more:  Development of Policy and Procedures employee handbook integrating Federal and State compliance approved by Legal counsel partner  Employee and department handbooks for all positions  Risk Management Programs  Employee relations Conflict resolution and investigations  Performance management and succession planning  Management and staff Training programs  Sourcing, interviewing and selection processes training of managers to meet your needs  Handling customer complaints with tact and skill  Importance of Coaching, Counseling and Documentation and the legal ramifications  EEOC Charge and State unemployment resolution tactics  Train the trainer programs  Harassment and diversity training  Leadership development of teams  National Restaurant Association Serve Safe Certified Sanitation and Alcohol Training  Business operations training and development program  Understanding profit and loss Let us conduct a needs assessment of your business! Robert Larsen PHR President Restaurant Hr Solutions LLC (704)-904-3203 r_larsen@bellsouth.net