Cr8tive Coaching and Consulting's effective business coaching takes your business to the next level by evaluating where you are, learning where you want to be, and then initiating leadership development, employee engagement, and management consulting focused on increasing profits and reaching your goals. One of our many specialties is creating an organizational culture focused on creating customer loyalty by inspiring the passion and creativity of your employees to accelerate profits and growth. Driving customer loyalty accelerates profits---and your front line is in charge. Let’s inspire their passion and creativity, and empower them to ensure every customer experience equals repeat business. Every member of your leadership team has to be focused on your customer loyalty goal and agree on the methods to get there. If one person is not on board, that person will derail your efforts. We introduce the ADKAR Model prior to introducing NPS or any CX focused program into your organization. This change of culture and mindset is crucial in an effort to positively make it Right for the Customer (Listen), Right for the Employee (Learn), and Right for the Company (Act). We start by evaluating where you are, learning where you want to be, and then initiating leadership development, employee engagement, and management consulting focused on increasing profits and reaching your goals. Other services include: ✔️ Coaching ✔️ Speaking, Workshops, and Seminars ✔️ Leadership Assessment 💡 DISC Method Certified Consultant, The John Maxwell Team ✔️ Masterminding