“Success in business comes 85% from human relations skills and only 15% from technical skills.” At Ultimate Image Coach, we understand the unique challenges businesses face. We provide human relations, communications, customer loyalty training and development ensuring that employees are empowered to lead, innovate and grow profits. We specialize as follows: •Work with management, sales and customer service teams to create and execute a compelling personal brand and image. •Provide consulting and coaching on customer loyalty skills, presentation, human relations, leadership and change management. •Deliver training and keynote presentations to companies, entrepreneurs and government on practical strategies for business readiness and success. •Topics include professional image, personal branding, client relationship, managing emotions at work, thriving during waves of change, leadership and career empowerment strategies. •Clients and Organizations: Shoes For Crews, Paragon Florida, Palm Beach County, West Palm Beach, City of Riviera Beach, JMI Global Entrepreneurship Institute, Palm Beach State College, Palm Beach County HR, Palm Beach State College, Shoes For Crews, Northwood University, HR Palm Beach County, Chambers of Commerce. Author of “The Audacious Woman: Blaze Your Own Path to Prosperity”, Pamela Toussaint is a keynote speaker for business leadership and empowerment events.