SYKES is a leading provider & global outsourcer of customer service. Headquartered in Tampa, Florida, SYKES' solutions meet the needs of large corporations around the world, primarily in retail, communications, financial services, technology and the healthcare industry. Our complete service offering helps our clients acquire, maintain, and grow the lifelong value of their customer relationships by providing cost-effective solutions that enhance the customer service experience, strengthen brand loyalty, and drive high levels of performance and profitability. SYKES Germany employs nearly 1,700 people In-centre and approximately 300 in Work At Home