ccqi.org.uk Much of the Centre for Creative Quality Improvement’s work is focused on helping providers in the Learning and Skills sector understand the following corner-stone questions: Every system has an impact. Do you know what impact you’re having? Is it the one you want? Too many providers make fundamental errors in quality improvement by chasing solutions to symptoms, and/or using symptoms to determine their effectiveness. Neither of these will guarantee improvement, and both have the strong potential to introduce yet more bureaucracy into the work of managers and front-line staff. The issues at their root can only be crisply identified by exploring negative, missing or unintended impact on learning, and improvement can only be understood in terms of positive impact on learning. Too many providers also allow themselves to be steered by misperceptions of what Ofsted looks for during inspection. At the Centre for Creative Quality Improvement (CCQI), we help providers find the right answers to the right questions, and demystify the expectations of inspection. CCQI was formed in 2010 by Tony Davis and draws on a flexible network of former full-time lead inspectors from the Adult Learning Inspectorate and Ofsted, and some of the FE sector’s leading thinkers from the Policy Consortium. CCQI’s areas of interest centre on: • Teaching, learning and assessment • Quality systems and self assessment • Lesson observation Tony has worked in the FE & Skills sector for 30 years as a teacher, manager, inspector, good-practice publisher and consultant. ccqi.org.uk