We are Marketing Consultants providing clients with analysis, support and direction to improve their bottom line results in two vital segments of their business, Creative Marketing and Frontline sales and customer service performance. With over 30 years experience in the hospitality, travel and tourism industry, we promise to deliver exciting marketing strategies, professional sales results and outstanding customer service performance. One of the most important goals in any business is to increase bottom line while retaining a solid client base, "this is our specialty!" We accomplish the task by assisting our clients with a solid marketing strategy as well as ensuring a solid foundation at the front lines. The author of the book, “There are no sales without service ©” 1st and 2nd editions is our founder and president. His book is dedicated exclusively to the betterment of Frontline Employees with immediate impact on their day to day performance. We at GMF Consulting consider Front Line Employees as one of the most vital mechanisms of any business. In today's world, most businesses spend a fortune on products and marketing campaigns with a goal to capture new clients, who do you think would be your customer's first contact? Let's do it together, we are ready to listen...