With a reflected analysis and inspection into the market, studies showed that vendors are having difficulties reaching customers; they face a problem in delivering the best customer experience for their customers as they also struggle to increase their retention rate. Knowing that retention is key for the sustainability of every business., Grabingo comes with a solution: a customer acquisition, engagement and retention platform! On the one hand For vendors, Grabingo is providing a threefold offer: A loyalty program , a live marketing tool, and a feedback management system. On the other hand Grabingo enables vendors to create a huge number of interactions with consumers. Special discount for nearby consumer, come back notification for the absent ones, and create a real time game to attract them. To measure this impact, vendors have access to a dedicated dashboard that gives them insights on their consumers behavior and evolving consumption trends. Consumers download the app from google play or Apple store for free . They then go to their favorite shop and get a reward code, they insert this code in the app to collect points and instantly get rewarded!