Great product and a pervasive product mindset is the quickest and most cost-effective path to growth for any company. As you define your digital strategy in support of a competitive, effective customer experience, you must also implement new standards on how work gets done, how products get to market, and how the value of the investment is measured. It often requires an entirely new way of thinking about how the customer is served across lines of business, service channels, and technology platforms. The problem: implementing this approach requires talent, methodologies, and capacity that most organizations struggle to activate or even find. That’s where I can help.