A business and change management services firm -- improving organizational performance through proven leadership, business transformation and program execution. Flagship Concepts provides business productivity services and expertise in the following areas: <> Program Management - Hands on program leadership and execution - Reduced risk in uncertain times - Requirements analysis - Program oversight and training <> Change Management - Business and culture transformation - Planning and implementation of change - Restructure organizations, programs and processes - "Doing more with less" <> Process Improvement - Disciplined and streamlined processes - Improved quality and productivity - Process mapping - Process modeling - "Best practices" <> Operational Effectiveness - Strategic Focus - Alignment of vision, goals and plans - Optimize performance through unified teams - Maximize productivity with reduced resources - Identify root cause of ineffective operational execution