Hospice On Call provides highly trained professional phone assistance for hospice patients and their families. When patients call for help, a smooth, seamless transition directly to Hospice On Call triage services handles needs expertly and efficiently. Hospice On Call provides: Experienced staff ensuring that patient calls are answered quickly and professionally. Excellent quality service and the care and comfort that patients and their loved ones would expect. Individualized triage services tailored to meet specific needs for each patients and their families. Compassionate guidance, comfort and education for patients and family members when they need it the most. Liaison among families, pharmacies and DME companies. Assessment based on hospice guidelines to determine when a visit to the home is necessary, and the expertise to manage those decisions.