Presence IT has developed its activity on how tools are used in your workspaces and how they can be arranged for better use. Mindful of the difficulties encountered by users on a day-to-day basis and of the time lost, we have built a complete service offer to properly plan the implementation of digital tools, establish stable and efficient tools and support customers with proximity adapted to their needs. Coming from IT infrastructures, telephony and videoconferencing, Presence IT help its customers to make the daily life of users simpler and more efficient. Our approach is based on a global philosophy of support that offers customers peace of mind and saves time and money. Experience has taught us to ensure that tools are consistent with real needs. For this reason, our methodology guaranties the proper integration of the various elements with a global view of the information system in order to implement a coherent solution to the environment. The approach is to put the user at the centre by helping customers to understand the impacts of change and to qualify the functionalities essentials to their needs.