Vital is a modern software for hospitals that makes it easier to communicate with and engage patients in their care. Using artificial intelligence (AI) and natural language processing (NLP), Vital educates and empowers patients during their emergency department and inpatient visit. Patients can better understand progress towards discharge, request service and comfort items, set goals, view labs, share health status with family, and more. Vital solutions are designed to be easy-to-use and consumer-focused – all accessible via a patient's mobile phone and available with no download or password required. Vital improves patient satisfaction, keeps patients in-network, and generates additional revenue for health systems.