Spencer Harrison is a management consulting company that specialises in change management, service and process redesign, OD and, of course, operational improvement. Our business has four main elements: 1. The diagnostic (where we get to the route of the issues you are facing). 2. Strategic planning (we devise a plan/strategy that solves the problem) 3. Operational implementation (we work wiht you operationally to successfully make the changes required 4. Sustainability (we train and upskill your team to ensure the changes are sustained and embedded and we are no longer required!)ourselves redundant and ensuring. We only work with associates as this gives us teh flexibilty to manage a wide range of projects and we guarantee you get the best every time.