TSM is west-coast based (Seattle) with national reach, a strong competitor in professional development training and consulting, has a broad intellectual property base, strong client relationships, and multiple multi-year contracts. In addition, TSM is the Author of Competent Leadership, CVE-certified Service-Disabled Veteran-Owned Small Business, MOBIS Contractor, and a Center for Plain Language-certified company. Core competencies: leadership, emotional intelligence, interpersonal and organizational communication, customer service, problem solving, decision making, process improvement, creative and analytical thinking (data analysis), and curriculum development.