Frisky & Anjoy (F&A) is a Helsinki-based independent, non-partisan think tank, and research organization dedicated to being a resource for government officials, business executives, journalists, educators and students, NGOs, and other interested citizens in order to help them better understand the complex societies creating better policies that improve the well-being of citizens and competitiveness of SMEs. Frisky & Anjoy is specialized in strategic evaluation of development and innovation policies. We strive for excellence at all times. This is why we have created a service charter. Your experience with us should be productive, valuable and fun. Our charter reflects this and helps to ensure we always maintain our high level of customer service standards.