Fifalde Consulting Inc. has been in business since 2004. We specialize in providing IT Consulting services and training that cover a wide range of areas. Our consultants offer quality and professional services that client organizations can count on. Fifalde Consulting Inc. specializes in process re-engineering and process improvement, using such framework as ITIL®, COBIT®, TIPA as well CMMI and ISO standards. From the first stages (Strategic assessment, process maturity assessment, existing process mapping) to the GAP analysis, planning, definition of the governance and of the new processes, performance measures, validation, tool integration, training, implementation and the review, we can help client organizations in their IT Service Management (ITSM) projects. We also use a strict Project Management (PM) Methodology based on the PMBOK® and PRINCE2®. Endeavors like process improvement require strong and robust PM methodologies to ensure success and we apply all of our PM knowledge to your initiatives to bring it to a successful ending. ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. PRINCE2® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited.