OSC Means Quality and Service You Can Count On. At OSC our goal is to partner with our customers and provide the best source of OE quality Heat Transfer Products and Ride Control products available in the market. Competitive pricing without compromising quality is our company mantra. We accomplish his through our consistent attention to QC and our extensive research and development programs. OSC offers stateside ordering shipped within 48 hours from our East and West coast distribution centers and the most customer friendly “ hands free import program” for WD’s who are looking to increase margins with factory direct ordering. Private label branding is also available. OUR CUSTOMER SUPPORT IS UNMATCHED OSC award winning customer support and training is the reason that customer’s prefer OSC. Few if any competitors can match the pull though programs that guarantee sales of the products supplied by OSC. Our training programs for WD internal and external sales teams has been the foremost reason for our success. “If we cannot train your team to increase sales then we have not succeeded in our goal to exceed your expectations”. Cataloging is critical to sales and OSC has teamed up with DPI to provide the most up-to-date and complete electronic catalog. CUSTOMER SERVICE At OSC our dedicated warehouse personnel are required to fill orders in the high ninety percentile with a maximum of 48 hours turnaround from receipt of orders. Technical support is available by the most experienced technical team in the industry. Our product category managers visit our production facilities regularly to keep abreast of product improvements and technical advances.