Social media over a period of time has changed the way audiences interact with organizations and their product and services. The audience now can share or ask for immediate feedback and queries. A question about the offering, a comment based on their experience, engagement with the post, the response on campaigns and offers, and tracking of competitor's activity is becoming the increasing value for the organizations. BrandEquity.ai is your solution to engage with the audience and get the best value. With real-time monitoring of your brand we integrate social media with customer care to provide real-time response to the customer. BrandEquity.ai provides you with the option to respond or to take action on posts that are going viral and its cutting edge analytical intelligence keeps track of how audiences are interacting with the organization’s content, products, or services. Challenges: Viral posts crises Missed customer engagement Determining social media campaigns ROI Competitor activities Real-time customer communication The track earned & paid media Solution: Social media brand monitoring Integrating social media with customer care Real-time response Near real-time action on posts going viral Cutting edge analytics to keep track of social campaign ROI