Become 24/7 instantly available using our AI assistants. Easily achieve up to 40% containment rates without compromising customer satisfaction. Our virtual assistant specializes in handling ecommerce customer contact via phone (e.g. questions regarding returns, order status, order cancellations, etc.) and seamlessly integrates with your backend systems (e.g. CRM, ERP, ecom platform, contact center platform). That allows us to provide full assistance and retrieve live order status. And when the virtual assistant is unable to help, we provide a warm handover to a live agent, including full context of the conversation, so customers do not have to explain themselves twice. Feel free to contact us for a demonstration and to learn more about the great results we achieved at other ecommerce companies.