Chatham Partners helps institutional financial services companies improve sales and client retention efforts through customized research programs and strategy consulting services. Founded in 1991 and led by Peter Starr, Chatham serves leading investment management, retirement services, and global securities services providers around the world. Chatham’s core research programs include: New Business Win/Loss Analysis, Intermediary Perception Analysis, Post-Implementation Analysis, Client Satisfaction Analysis and Departed Client Analysis. These programs help institutional asset managers, retirement service providers and global securities servicing companies better understand client and prospect perceptions and address reported strengths and weaknesses, product gaps, and other client needs. Our clients receive first-hand access to their clients’ feedback in the form of survey responses and/or interview transcripts to help them respond directly, and often individually, to customer feedback. Please contact us to learn more about how we can help your organization.