The Hospitality Reputation Marketing Podcast is designed to help hotels and service businesses in any industry leverage guest, customer, member, or patient feedback to empower team performance, create loyalty, and drive revenue through the power of reputation. Leading from the philosophy that Service is Marketing and that a brand’s reputation is the foundation of Sales, Marketing, and Revenue success, Adele has developed initiatives that have produced astonishing results. Not only has this made a profound impact on revenue but has also yielded a wide array of benefits that any hotelier can appreciate. Working together we can achieve these results: • Turbocharge your “Billboard Effect” on review sites & OTAs • Generate Website Traffic • Expand online exposure organically • Increased ROI on Ad Spend • Heighten consumer confidence • Elevate perceived value • Accelerate conversions • Build true brand loyalty • Turn guests into brand advocates • Become a magnet for new business • Negotiate from a position of strength. • ADR naturally lifts along with your high ratings and increased demand • Sales Team can covert business more successfully • Happy guests result in a staff that feels appreciated for their efforts. • Staff and managers take pride in their accomplishments and skills • Less employee turnover and more recruiting from within. • Work time is freed for meaningful endeavors than dealing with irate guests Contact adele@adelegutman.com for a complimentary assessment and coaching session to get started on your journey to optimal performance.