Total Customer Care (TCC) is a woman owned, small disadvantaged minority owned business enterprise. TCC has been in business for 15 years originally established as McDuffy & Associates LTD and now doing business as (dba) Total Customer Care. TCC is a customer-driven professional organization headquartered in our nation’s capital, Washington DC, with offices also in Fairfax Virginia. We provide a wide range of services and capabilities to meet the growing telecommunications, information technology program. Project management and other support requirements of our clients. TCC provide solutions to increase your organization’s efficiency, productivity and Customer Service. We team with your professionals to analyze your existing operations, formulate a strategic plan, develop and implement solutions to achieve your goals. Having a diverse knowledge of emerging technologies and a commitment to customer service allows TCC to provide superior services.