#QualityMatters podcast In today's global technological age, Quality Matters. Saving man hours in production is not enough anymore to get ahead and stay ahead. As Benjamin Franklin said "The bitterness of poor quality remains long after the sweetness of low price is forgotten." You need the edge of quality in your organization. Quality Matters and it impacts us everywhere from the oil fields to the schools our children are educated, to the paper towels we use to clean up their mess. As Benjamin Franklin said "The bitterness of poor quality remains long after the sweetness of low price is forgotten." You need the edge of quality in your organization.