Proudly empowering for Smart Consumers and Retailers, commercial experiences and operational excellence solutions. We provide specialized Consulting Services on: The Art of Customer Service , Business Model (Organization, Process and Ecosystem), Product (Design, Development & Innovation), Information Technology (Adoption, Change Management, Enablers, Integration & Strategic Planning), Operational perspective (Excellence and Performance). We also help run Retailer's IT business units. Our experience includes multiple retail formats like: Hypermarkets, Supermarkets, Department Stores, Convenience Stores, Cash and Carry, Specialty, Book Stores, HomeCenters, etc. We have operated projects and provided services to major retailers on Americas and European markets. We provide services in multiple languajes: English, Spanish and Portuguese. Solutions portfolio includes: Accessvia, CONSUMERi, Foneminder, True@work, Venezia, Versatil Mobile Apps and more. We developed projects and partnerships with major IT companies like GE Capital ITS, EDS, HP, IBM, Infor, etcetera; Our subsidiaries: VENEZIA The Best Retail Software Company, VERSATIL SoftwareHouse (CMMI Certified), RVOX Intelligence and Marketing Consulting Network and RETAILNOLOGIES Publications.