Pascola Group has been offering and implementing high value solutions for industry, services and goverment concerning CRM, BI, BPM and software development for web applications: CRM: Microsoft CRM, e-commerce, social networks, web marketing, contact & call centers. BI: Microsoft SQL Server, and Balanced Scorecard implementation services, budgeting & planning. BPM: desing business models, implement business process automation and continuos improvement office implementation.