Gen2 Services has been providing high quality, technology-driven commercial cleaning, maintenance, laundry, waste and asset management services primarily to the commercial property management and aged care sectors for 20 years. Where other providers are doggedly sticking to outdated set rosters, Gen2’s customized digital operations and reporting platforms have introduced a new dimension to how our clients’ sites are managed. Gen2 staff work according to a site’s real-time demands rather than having to respond to requests via outdated methods. Through efficient systems integration, Gen2 matches responses to client requirements to deliver a ‘pre-emptive’ service. Further to this, our sector experience means that we can provide our clients with meaningful insights into how they are currently performing against their competitors and where they need to be in the future. This involves time and motion studies, bell-curve analysis to show industry norms and implementing or upgrading digital reporting platforms as well as re-engineering our clients’ internal systems. As a result of understanding whole-of-business modelling, we also help clients to find efficiencies in consumables buying, insurance, WHS reporting and environmental planning. Our long-term experience and investment in technology is underscored by ISO certification across three international standards, comprehensive insurance coverage and long term relationships with our clients, most of whom can be justifiably called advocates of Gen2.