Located at the gates of #Bordeaux, Atoocall is a human-sized telephone answering center NF Certified Customer Service Remote. Our services are mainly aimed at businesses, health professionals and legal professionals. Our activity covers the entire national territory. The Atoocall experience is above all a know-how of over 30 years and unparalleled professionalism at the service of our customers. From simple telephone hotline to complete outsourcing of your customer relationship (standard management, commercial reception, customer service, hotline ...), we offer customized solutions that will perfectly meet your expectations according to the respect of our Atooplus charter: our Atoo common. After an audit of your telephone reception and in the respect of your specifications, our telesecretaries will offer to your correspondents a warm and professional reception (bilingual English) which will undoubtedly enhance your brand image ... because you will never have a second chance to make a good first impression ! **** Packages adapted to your needs: - Personalized reception - Making and managing appointments - Synchronization in real time with your calendar - Customized call management - Personalized call script management - Receipt of sent messages in real time - Linking according to your instructions **** Benefits on your packages - Personalized telephone reception Monday to Friday from 7:30 to 20h and from 7:30 to 12h on Saturdays. - English bilingual reception - Recognition of callers - Personalized management of your instructions - Personalized voice and pre-hook - A mobile application to stay connected - A certified service NF Service Relation distance customer since 2013 Targets: Medical and paramedical professions, liberal professions, legal professions, TPE, hotline, after-sales service, e-commerce companies, real estate agencies ...