At C3 Excellence we provide the framework, process, tools and expertise to create long lasting solutions for customer satisfaction. We support your strategic objective to align your offerings with your customers’ needs by educating, gathering, analyzing and sticking around to implement. You will gain the tools and knowledge to replicate your results anywhere, anytime. Excellence, customer focus and innovation are the mind, heart and soul of our business. It has been our work since 1985. Our insights, passion and joy are contagious. We’d love to share them with you. What we offer: Consulting services: - Strategic Advisor - C3 Mentoring - Cultural Transformation - Customer Experience Insights Program - Design and Innovation - ISO Consulting - Performance Measurement - Process Excellence - Strategic Project Management - Strategic Planning - Voice of the Customer In House and Public Training/Workshops: - Mastering 8 Dimensions of Excellence - Voice of the Customer - C3 Strategic Planning - Strategic Project Management (C3PM) for WOW Results - Strategy and Tools for Transformation Leaders - Voice of the Customer, Product Design and Innovation - Developing Performance Measures and Balanced Scorecard - Innovation versus Stuff that Sucks Partnership Program for Professional Development on topics such as: - The 6 Levers for Transformation Leaders - Creating the Strategic Plan That Satisfies and Engages - Mastering 8 Dimensions of Excellence - The Strategy and Tools for Transformation Leaders - Satisfying the Heart, Mind and Voice of the Customer - Measuring the Seemingly Immeasurable - Project Management When the Solution is Unknown - Cutting Time and Complexity by 80% - Innovation, Product Design and Stuff That Sucks C3 Master of Excellence Certification: - Internal Consultant - Independent Consultant - Workshop Leader - Specialty Master