CAPSE (Civil Aviation Passenger Service Evaluation) is a leading third-party civil aviation service evaluation institution in China. Our products and services include civil aviation passenger service evaluation reports and industry solutions. Apart from these services, CAPSE has successfully held annual CAPSE Aviation Services Awards, and presents awards to Chinese airports and airlines that it considers noteworthy in their performance. Our Service Evaluation Reports for airlines and airports on such key performance indicators as in-flight services, cabin staff, security check, baggage services, ground services, irregular flight services, and several other elements of air travel. CAPSE takes questionnaire surveys from air travelers to measure passenger satisfaction. CAPSE provides civil aviation services solutions to air businesses. As of July 2018, there are around 80% airlines and airports in China have adopted our indexes, and over 40 enterprises have applied the data analysis reports and service solutions. Contact Us: Phone: +86 0551-62618791 Email: CAPSE@CAPSE.net