We help visionary leaders retain loyal customers through the Leadership Launchpad 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙇𝙤𝙮𝙖𝙡𝙩𝙮 𝘽𝙧𝙚𝙖𝙠𝙩𝙝𝙧𝙤𝙪𝙜𝙝 𝙎𝙮𝙨𝙩𝙚𝙢™ You know how businesses desperately want to have delighted and specifically loyal customers that love their brand? But they aren't sure exactly how to actually achieve it? We help businesses create and achieve a spectacularly positive impact on their growth - and in their lives - by being completely customer-driven. We do so by accurately diagnosing the company's current culture, architecture, capabilities and systems and processes using our proprietary discovery tool. This looks at around 400 characteristics that answer one question: "𝘼𝙧𝙚 𝙬𝙚 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙙𝙧𝙞𝙫𝙚𝙣?" This leads to a comprehensive report and a list of around 100 to 150 specific recommendations for action. You will find that the information is invaluable for helping you to create a specific plan of action. Why? Because by improving your customers' experiences you will achieve success in repeat business, referrals and recommendations, your reputation, and higher levels of profitability. As our partnership moves onto the next stage, we will then help your business 𝙥𝙡𝙖𝙣 𝙖𝙣𝙙 𝙞𝙢𝙥𝙡𝙚𝙢𝙚𝙣𝙩 𝙖 𝙥𝙧𝙤𝙘𝙚𝙨𝙨 𝙩𝙤 𝙘𝙧𝙚𝙖𝙩𝙚 𝘾𝙓 𝙞𝙢𝙥𝙧𝙤𝙫𝙚𝙢𝙚𝙣𝙩 through value innovation, delighting your customers, and, most important of all, help you achieve unbelievably high levels of customer loyalty. We will train every member of your team, (live and online,) give advice on how to proceed, walk you through the exciting path to success, generate dozens of value innovations that your customers will love, identify their pain points that cause them to leave, monitor key metrics, and implement actions such as mystery shopping, ongoing talks, special events, and anything that will reinforce the messages that you want to convey. And we will only walk away when you tell us that you have achieved the goals you set out to achieve.