With a background as IT support, web developer and now 15 years in IT and Sales Management teams working with CRM, I feel very confident working in the space between business and IT – understanding the company strategy and the capabilities of IT systems. I am used to working with senior management both in HQ and at local entities when designing solutions – and experienced with managing consultants in the development and roll-out phase. The last 12 years, I have been working specifically with Salesforce CRM. To mention one of my achievements, I have designed and implemented a Salesforce solution from ground up and rolled it out in 18 countries. This included understanding global and local business processes and finding the best common solution for all. After implementation, I functioned as global manager and system owner of the Salesforce system and in charge of all CRM projects. I have also had the roles as Project Manager, Product Owner, Scrum Master and Platform owner on Salesforce implementations for several large Danish companies.