Expert insights that inspire business confidence We provide a range of expert consultancy-led solutions that help our clients resolve problems, design solutions and boost performance. Our professional advice, research, and insights make places, products and services more productive and engaging to use. Established in 1981 we offer practical, cost-effective advice, research and training to clients world-wide in: - usability and the user experience - accessibility - ergonomics - health and safety. Our clients span many sectors and include: the BBC, Amadeus, Nationwide, Wellcome Trust, Sky, Stroke Assocation, Avianca, Alzheimers Society, RBS and Lloyds.